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Trust Centre

The Evidence Behind Our Security and Compliance

At Simunix, security and compliance underpin everything we do. This page brings together our accreditations, infrastructure standards, and compliance documentation in one place — so you have everything you need to make an informed decision about working with us.

Accreditations

ISO 27001

Simunix is certified to ISO 27001, the internationally recognised standard for information security management. This certification confirms that we have a systematic, audited approach to protecting sensitive information — covering people, processes, and technology — and that we continually review and improve our security controls.

View certificate (available on request)

PCI DSS

Simunix is compliant with the Payment Card Industry Data Security Standard (PCI DSS). This demonstrates that our systems and processes meet the rigorous security requirements for handling cardholder data, giving customers confidence that payment information is protected to the highest standard.

View certificate (available on request)

Cyber Essentials Plus

Simunix holds Cyber Essentials Plus certification — the highest level of the UK government-backed Cyber Essentials scheme. Unlike the baseline certification, Plus requires independent hands-on testing of our systems, verifying that we have effective defences against the most common and damaging cyber threats.

View certificate (available on request)

Crown Commercial Service

Simunix is an approved supplier on the Crown Commercial Service (CCS) framework. CCS approval means our products and services have been assessed against the procurement standards required by UK central government and public sector organisations.

View certificate (available on request)

Penetration Testing

Simunix commissions regular independent penetration tests across its platforms and infrastructure. These tests are carried out by qualified third-party specialists and ensure that vulnerabilities are identified and remediated proactively. Results are used internally to drive continuous security improvement.

Service Partners

Our products and services are built on a foundation of trusted, industry-leading technology and data partners.

How Data Is Stored

At Simunix, security and compliance are at the very core of our infrastructure. Our digital intelligence SaaS (ORBIS) and API platforms (t2a.io) are hosted across highly secure, geographically separated UK data centres located in Manchester and London. These facilities operate with enterprise-grade physical security, continuous threat monitoring, and full ISO 27001 certification. By combining this resilient, UK hosting environment with advanced encryption for data both in transit and at rest, we guarantee maximum uptime, strict data isolation, and total peace of mind for our clients.

GDPR & Privacy

Simunix processes personal data lawfully and in accordance with the UK GDPR across all of its products and services. We are consolidating our full privacy documentation, including privacy notices and cookie policies for each product, on this page. For any questions about how we handle personal data, our Data Protection Officer can be contacted directly at the address below.

Data Protection Officer: dpo@simunix.com

Product Privacy Notice Cookie Policy Terms & Conditions
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